Privacy Policy
This privacy notice explains how Clewer Parish Hall collects, uses and protects personal information when you contact us, enquire about hiring the hall or use this website.
Last updated September 2026We only collect what we need
Information is collected where it is needed to respond to an enquiry, manage a booking or run the hall.
We don't sell your details
Personal information is not sold or provided to third parties for their own marketing purposes.
You have rights
Data protection law gives you rights over the personal information organisations hold about you.
Who we are
Clewer Parish Hall is a community hall based at 39 Parsonage Lane, Windsor, SL4 5EW.
For the purposes of UK data protection law, Clewer Parish Hall is responsible for the personal information it collects and uses in connection with the operation and hire of the hall.
Information we may collect
When you contact us or make a booking enquiry, we may collect information including:
- Your first and last name.
- Your email address.
- Your telephone or mobile number.
- The date and time you would like to hire the hall.
- Which room you are interested in hiring.
- Information you include in your enquiry or booking request.
- Correspondence between you and Clewer Parish Hall.
We may also receive basic technical information when you use the website, such as information necessary for the website to operate securely and correctly.
How we use your information
We may use personal information to:
- Respond to questions and enquiries.
- Check availability for a requested booking.
- Arrange and administer hall bookings.
- Contact hirers about their booking.
- Manage regular classes and recurring bookings.
- Keep appropriate financial and administrative records.
- Protect the hall, its users and our website.
- Meet legal or regulatory requirements where applicable.
Our lawful basis for using your information
Data protection law requires us to have a valid reason for using personal information. Depending on the circumstances, we may rely on:
Contract
Where you ask us to take steps towards arranging a booking, or where you have entered into a hire arrangement with us.
Legitimate interests
Where it is reasonably necessary for the day-to-day administration, management and protection of the hall, provided those interests do not override your rights and interests.
Legal obligation
Where we need to retain or use information to comply with an obligation imposed by law.
Consent
Where consent is the appropriate basis, you can withdraw that consent at any time.
Who we share information with
We do not sell personal information.
Information may be shared where necessary with organisations that provide services to Clewer Parish Hall, such as website hosting, email, IT or technical support providers.
We may also disclose information where we are legally required to do so, or where it is necessary to establish, exercise or defend legal rights.
Where an organisation processes information on our behalf, we expect appropriate arrangements to be in place to protect that information.
How long we keep information
We keep personal information only for as long as it is reasonably required for the purpose for which it was collected.
The length of time may vary depending on whether the information relates to an enquiry, a completed booking, an ongoing regular booking or a financial or legal record.
When information is no longer required, it will be deleted or securely disposed of where reasonably practicable.
Cookies and website information
Cookies are small files that websites can place on your device. Some cookies may be necessary for a website to function correctly or securely.
If the website uses non-essential cookies, analytics or similar technologies that require consent, visitors will be given an appropriate choice before those technologies are used.
You can also control or delete cookies through your browser settings.
Your data protection rights
Depending on the circumstances and the lawful basis being used, you may have rights relating to your personal information.
Where we rely on legitimate interests to use your personal information, you may have the right to object to that processing. We will consider any objection in accordance with data protection law.
Not every right applies in every circumstance. If you make a request, we may need to ask for enough information to confirm your identity before responding.
Keeping your information secure
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of sending information over the internet can be guaranteed to be completely secure.
Questions and complaints
If you have a question about how Clewer Parish Hall uses your personal information, please contact us first and we will try to resolve your concern.
You also have the right to raise a concern with the Information Commissioner's Office, the UK's independent data protection regulator.
Visit ico.org.uk for further information.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in how we operate, the services we use or relevant legal requirements.
The date at the top of this page will be updated when significant changes are made.
Have a question about your information?
Please contact Clewer Parish Hall if you have a question, want to exercise one of your rights or have a concern about how your information has been used.